FREQUENTLY ASKED QUESTIONS

HOW CAN I TRACK MY ORDER?

We will send you regular updates about the status of your order via calls and SMS after your order has been placed and is on its way to you.

Are there any hidden costs or charges if I order from Sayani.pk?

There are no hidden costs or charges when you order from Sayani.pk. All costs are 100% visible at the end of the checkout process.

HOW CAN I RETURN ANY ITEM OR PRODUCT?

Step 1: Start the Easy & Fast Return

  • Call us at 0333 363 5022 to create your return.

Step 2: Pack your product

  • Pack your product according to the return conditions
  • Include all tags, accessories or free gifts you received

Step 3: Return your product

  1. If you requested a pickup, we will contact you to arrange a pickup time.
  2. If you selected a drop-off: Please contact at 0333 3635022

What products can I return?

  • All products sold on Sayani.pk can be returned for free! Only custom, made to order products and imported on-order products cannot be returned.

How long do I have to return my product?

  • You can return your product within 7 days after delivery.

HOW DO I PLACE AN ORDER?

Shopping on Sayani.pk is easy!

Once you have found the product you want to buy, just follow the steps below:

  • Click ‘Add to Cart’ option, to add this product to your cart.
  • Click ‘Checkout’  option from the cart in the top right corner.
  • You will then need to fill in your contact details and preferred shipping address.
  • Check your order once before finally placing your order and clicking the ‘Place order’ button.

HOW TO CREATE AN ACCOUNT OR LOGIN?

Go to www.sayani.pk/my-account to create a new account on sayani.pk or log-in if you are a returning customer.

WHAT ARE PAYMENT OPTIONS?

We have the following payment methods through which you can make a payment:

    • Cash On Delivery (easy and simple at your doorstep) All Over Pakistan.

WHEN WE CAN HAVE DELIVERY?

  • Delivery timelines vary depending on your location and your selected product. We usually deliver within 24-72 hours.
  • We will send you regular updates about the status of your order via calls and SMS after your order has been placed and is on its way to you.
  • Our delivery person will contact you to confirm your exact location however you can request for your order to be delivered to a different address before your order is shipped.
  • We accept Cash on Delivery in Karachi and Bank Transfer for out of Karachi orders.

CALL THE CUSTOMER SUPPORT

+92 333 363 5022